Privacy policy.

Introduction

Sanctuary of Creation Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

1. Information We Collect

We collect the following types of personal data:

  • Contact Information: Your name, email address, and telephone number.

  • Usage Data: Data on how you interact with our website, including your IP address, browser type, operating system, and actions taken on our website.

  • Cookies and Tracking: We use cookies to enhance your experience, including for analytics, marketing, and personalisation.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide customer support.

  • To send newsletters and event invitations you’ve subscribed to.

  • To improve our website and services by understanding how users engage with our content.

  • To provide personalised experiences based on your interactions with the website.

3. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law or necessary for business purposes.

4. Third-Party Services

We use third-party services such as:

  • Email Marketing: We use [email marketing platform] to send newsletters and event updates.

  • Google Analytics: To track and analyse website usage.

  • Google Ads: To improve our marketing and reach.

These services may have access to your personal data in accordance with their own privacy policies.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data.

  • Correct any inaccuracies in your data.

  • Request the deletion of your data.

  • Object to processing or request restriction of processing.

6. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.

7. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact us.